Information for your vacation at the green hotel Pennhof

Our all-inclusive Service for your stay at the Pennhof

AGB's Guidelines

  • The prices at the BIO-Hotel Pennhof are given per person/day, uncluding 3/4 gourmet board.
  • From 2014 onwards there is a visitor's tax in South Tyrol which is to be paid by the guest and which is not included in the overall cost of the stay. The price stands at €1.50 per person/day, which is paid at the location and which may change from year to year.
  • Children under the age of 14 do not pay the visitor's tax.
  • Reservations are only valid following written confirmation and payment of a deposit.
  • Deposits are to be paid within 3 days.
  • This period may be shorter for short-term bookings.
  • If the deposit is not paid within this period, the guest loses the right to the reservation and the room can be passed on to someone else.
  • The deposit is always equivalent to 1/3 of the overall price.
  • Deposits may be made via transfer or easily with a credit card via the POS system.
  • Surcharge: There is a surchage of 25% for a double room which is allocated to a single person.
  • Discount: Price for overnight stay/breakfast - €20/Adult/Day off the half-boarded price (child's price upon request).
  • If an extra bed is added, there is a 25% discount off the half-boarded price (not including children).
  • Child's prices given upon request.

Conditions of cancellation

  • Room cancellations are only valid if made in writing.
  • The guest may cancel free of charge up to 4 weeks before arrival.
  • Short-term cancellations within 4 weeks before arrival are charged 70% of the booked stay.
  • In case of late or early arrival, the cost of the entire stay is charged.
  • Recommended: Arrange travel cancellation insurance here.

Practical information

  • Arrival and departure: Rooms are avaiable to guests as of 3 p.m. on the day of arrival. Check-out is at 10 a.m.
  • Late arrivals after 6 p.m. are requested to make contact by telephone.
  • Unfortunately it is not possible for us to promise guests a specific category of room, nor floor, location, or room number. 
  • Services included: Free wifi troughout the building, 'Alps&Wine' guest card with all-inclusive services, free pick-up and drop-off from Waidbruck station. Pick-ups or drop-offs from Brixen or Bozen station cost €60 per person/journey.
  • Pick-up from Innsbruck airport costs €80 per person/journey.

Pets

  • Dogs and other pets are not allowed.
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